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PROJETO e-CARD (AUSTRIA)


Short name of case:  
Online enquiry on insurance status

Long name of case:  Online enquiry of the individual health insurance status in Austria

Type of e-health application e.g. Regional network (no. of family doctors/GPs; specialists, community centres, hospitals, ... involved) Hospital (size: no. of beds): National Network for administrative Health Information: Web portal for citizens. Electronic (online) request of the (individual) social and health insurance status.

Short summary description : After an authentification procedure visitors of www.sozialversicherung.at have the opportunity to receive information concerning their present status of social health insurance. The visitor will be informed about the following:

(1) status of social health insurance

(2) the name of the responsible social health insurance institution and

(3) information about dependents.

Key words, descriptors:  health insurance; social insurance; status query

Notes on economic impact (benefits/savings to patients, professionals, healthcare organisations, costs incurred, ...): Before the implementation of the System, the insured had to file a request at a branch of the Austrian Social Insurance in order to receive the requested information. The benefits for the insured from the implemented solution are in terms of a reduction of transaction costs, effort and time.
An immediate benefit for the insurance companies is more transparency and the prevention of abuse.

Country, province, state, region:  Austria, nationwide

Contact and address:  Hauptverband der österreichischen Sozialversicherungsträger (Main Association of Austrian Social Security Institutions)
Kundmanngasse 21
1030 Vienna
Austria
Tel.: 00431 711 32-1113
Fax: 00431 71132 3778
eMail: Marina.Arzt@hvb.sozvers.at
Contact Person: Mag. Marina Artz

(Literature) references:  
eEurope Awards for eHealth 2003

Bauer, Gerd; Emberger, Peter, Die elektronische Sozialversicherung. In: Wimmer, Maria A. (ed.): Quo vadis e-Government: state-of-the-art 2003 (Tagungsband zu den zweiten e-Gov Days, Vienna 12-14. Februar 2003) 166-171. multimediaande-business guide (ed.): International Center for Culture and Management 2002 21.

Starting date of service (year):  30/06/2002

Public/private financing model : Public

Security issues / confidentiality / information exchange:  Digital certificates on smartcards

Web Site: http://www.chipkarte.at/esvapps/page/page.jsp?p_pageid=220&p_menuid=51682&p_id=1

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